PRIVACY POLICY
PROCESSING OF PERSONAL DATA
The controller of the personal data of the online shop is AKVA d.o.o., PE FURLO SPORT (registry code 5453569004, located at Robova cesta 6, 1360 Vrhnika, Slovenia. Phone +38641678669. Email: info@furlosport.si )
What personal data are processed:
- name, phone number and email address;
- delivery address;
- bank account number;
- cost of goods and services and data related to payments (purchase history);
- customer support data.
- User basic information (full name, residential address, date of birth, location);
- Contact and communication details (email address, phone number, date, time, and content of postal or email correspondence, date, time, and duration of phone calls, call recordings);
Why personal data are processed
- Personal data are used to manage the customer’s orders and deliver goods.
- Purchase history details (date of purchase, goods, quantity, customer’s data) are used for preparing summaries of goods and services purchased and for analysing customer preferences.
- Personal data (e-mail address, firs and last name) will be used for the purpose of informing about current offers, promotional prices and marketing of the products
- Purchase and invoice details (purchase date and location, purchased items, prices of purchased items, total purchase amount, payment method, delivery address, invoice number and date, identifier of the person who issued the invoice, etc.) and product complaint resolution data;
- Website analytic data of the provider
Legal basis for processing personal data:
We will process your personal data in accordance with GDPR requirements, which includes ensuring the protection of your rights regarding personal data. Our processing of personal data will comply with the Slovenian legislation on the protection of personal data in accordance with ZVOP-2.
The period of retention of personal data or, when this is not possible, the criteria used to determine this period:
Your information will remain confidential and will not be shared with third parties. The period of storage of your personal data will be limited to the period necessary for the execution of e-news and your orders from us. After revocation of consent or expiration of the retention period, we will securely delete your personal data.
Information on the existence of the individual's rights to request access to personal data and the correction or deletion of personal data or restrictions, or the existence of the right to object to processing and the right to data portability:
Individuals have the right of access to their personal data, the right to correct inaccurate data, the right to deletion, processing restrictions and the right to object to the processing of their personal data in accordance with applicable data protection legislation. To exercise these rights, individuals can contact the controller via the above contact information.
Information on the right to withdraw consent:
Consent can be revoked at any time without. You can unsubscribe from receiving e-news at any time by clicking on the link in the footer of our website (Unsubscribe from e-news) or notify us at info@furlosport.si.
An unsubscribe option will be available in every electronic newsletter received.